The shipping Incoterm is EXW, meaning that the carrieris selected by customer. Our responsability end in the doc of our warehouse and customer takes the full risk of goods, insurance, freight and international duties if apply. The shipping cost shown on website it is just an stimated if expenses cannot be covered you will be asked to pay the difference.
ReturnsWe do not remburse payments, in case that somehow you would like to change the goods or the part is not the right one at your expense need to send back the part and preferably send the sample or send a picture to our email so we can figure out which application is right for you. In the given case that the product shows physical damage or has been used, we will run test on the product if the filter or any oher part need to be replace because of a bad usage or negligence waer without taking the necessary precautions.Customer will be asked to pay for replacement por damage parts and a new set will be sent back, again the responsability is unde EXW